Privacy Policy
Effective Date: October 2024
At Evergreen Pet Cleanup, your privacy is a top priority. This Privacy Policy describes how we collect, use, and protect your information when you use our weekly dog waste removal services in Oregon City.
1. Information We Collect
- Account Information: Your name, email address, phone number, and the physical address where we will provide our services.
- Service Logistics: Details regarding your yard access, gate codes, and specific instructions to ensure our team can safely enter and exit your property.
- Payment Information: We use secure third-party payment processors to manage billing. We do not store full credit card details on our local servers.
- Pet Data: Information about the number of dogs in your household and any temperament details relevant to our safety.
2. How We Use Your Information
- Executing and managing your scheduled cleanups.
- Processing monthly or weekly billing and sending necessary invoices.
- Communicating schedule changes, weather-related delays, or service completions.
- Responding to your inquiries and providing customer support.
3. Data Protection and Security
We implement strict security measures to maintain the safety of your personal information. Access to your residence details and contact information is restricted to authorized employees who need the data to perform their cleanup duties.
4. Third-Party Services
We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our business and providing service to you (such as payment processors), provided those parties agree to keep your information confidential.
5. Your Rights
You have the right to request access to the personal data we hold about you and to ask for corrections or deletions. You may cancel your service at any time by contacting us directly.
6. Contact Us
If you have any questions regarding this Privacy Policy or our data practices in Oregon City, please contact us at info@evergreenpetcleanup.com.